90 días para hacer el examen

ASE testing is available year-round. When you register for an ASE test, you will have 90 days from the original date of purchase to schedule an appointment and take your test at any of the nearly 500 Prometric test centers across the United States and Canada. You should schedule appointments for all tests as soon as possible. If you do not complete testing within 90 days, the untaken tests will expire, and you will forfeit your fees.

Pruebas bilingües

ASE ofrece los exámenes de certificación y recertificación A1-A9 y G1 en español. Ver más detalles aquí.

Scheduling a Test Center Appointment

The appointment date, time, and test center location are flexible to suit your schedule. If you purchased multiple tests, you may choose to combine them into a single appointment or schedule them across multiple appointments. Log in to myASE and click the Schedule Appointment button in the Scheduled Tests tab for 24/7 self-service scheduling or call 800-390-6789 for assistance by phone during normal business hours of 8:00 AM – 5:00 PM Eastern Monday – Friday. Testing must be completed by the “Must Take Test By” date displayed in your myASE account to avoid the forfeiture of your tests and fees.

Llegar temprano

Plan to arrive 30 minutes before your scheduled appointment start time to allow sufficient time to park, find the test center office, and for check-in. Late arrivals may be turned away by the test center staff. If a test cannot be taken because of arriving late, all fees are forfeited.

Periodo de espera de 30 días

Si realiza un examen ASE y recibe un resultado de "aprobado" o "suspenso", debe esperar 30 días completos antes de poder comprar y programar el mismo examen de nuevo.

Sales Tax

ASE is required to collect sales tax on applicable purchases, as determined by each state’s laws. If you are purchasing tests on behalf of a tax-exempt organization, submit your exemption certificate to finance@ase.combefore making a purchase. All tax-exempt transactions must be processed through a company account. Orders placed through personal accounts will not qualify for tax exemption.

Cambios en los nombramientos

Si desea cambiar la fecha u hora de la prueba, debe anular primero la cita existente antes de poder programar una nueva. No se permiten cambios en los 3 días anteriores a la cita programada.

To make changes, use the 24/7 self-service Cancel Appointment option in your myASE Scheduled Tests tab or call 800-390-6789 for assistance by phone during normal business hours of 8:00 AM – 5:00 PM Eastern, Monday – Friday.

Pruebas no realizadas

There is no refund or reschedule for a missed testing appointment. If you miss your appointment or arrive late, the test is scored as "No Show", and all fees are forfeited. You can register for that same test again, but you must pay the registration fee and test fee again. To repurchase a missed test, you must wait until the official “No Show” test result is posted to myASE.

Cancelación de pruebas

If you wish to cancel a test, you must first cancel any existing appointment for that test, then cancel the test itself. Use the self-service Cancel Test option in myASE, or call 800-390-6789 for assistance by phone during normal business hours of 8:00 AM – 5:00 PM Eastern, Monday – Friday. If you are within 3 days of your testing appointment, you cannot cancel the appointment or test. You can only cancel tests for which you paid, and you will receive a refund.

Photo ID with Signature Policy

• You are required to present a valid, unexpired government-issued photo ID in good condition and in its original form that includes your photo and signature. The following forms of identification are accepted:
  • Driver’s License
• Passport Book
• Military ID
• School ID (current students only)
• Permanent Resident Card or Health Care Card if testing in Canada
• Testers outside their country of citizenship must present a valid passport book.
• An expired ID or a photo or paper copy of an ID will not be accepted.
• The name on your myASE account must match the legal name as it appears on your primary ID.
• If either a photo or signature is missing from your primary ID, an additional form of ID that includes the missing element is required.
  • An original social security card is acceptable as a secondary ID to confirm your signature only.
• A valid, original permanent resident card or passport card is acceptable as a secondary ID for the photo requirement only.
• You will not be allowed to test if:
  • You do not present acceptable and valid forms of ID.
• Your identity cannot be verified due to an illegible or damaged ID.

Test Center Security Procedures

To safeguard the test questions and ensure fairness for everyone, enhanced security procedures are used at the test center.

• You will be given a copy of all test center regulations when checking in. Please read this carefully.
• You will be assigned a small locker to store all your personal items (cell phones, electronic devices, watch and other jewelry, keys, wallet, medications, food, drinks, etc.), so please limit what you bring with you to the test center.
• Water is allowed in the testing room. No other beverages are permitted. All water must be in a clear or transparent container with a lid or cap. All labels must be removed, and the container will be inspected for notes or other test aids. You will need to remove the lid/cap for visual inspection by the test center staff. If the container does not meet requirements, it must be kept in your assigned locker.
• No jewelry is allowed in the testing room, other than wedding bands and engagement rings. Bracelets, necklaces, earrings, headbands, hair clips, neck ties, etc. must be removed and stored in your locker.
• If you need tissues, the test center will provide them.
• You will be asked to pull up your pants legs and sleeves and turn your pockets inside-out.
• You will be screened with a hand-held metal detector.
• You will be asked to remove your eyeglasses for visual inspection.
• Wedding bands and engagement rings are also visually inspected.
• These screening processes are repeated every time you return from a break.
• The same security procedures apply to everyone taking tests at Prometric centers, regardless of the type of test - automotive, medical, business, or education.
• If you do not comply with the security procedures and instructions provided by the test center staff, testing will not be allowed, and all fees are forfeited.

Rompe

Puede hacer una pausa entre una prueba y otra, pero debe ser lo más breve posible, por lo que se recomienda no superar los 10 minutos. Si se toma un descanso durante un examen, el cronómetro del examen seguirá corriendo, con la consiguiente pérdida de tiempo para completar el examen. Está estrictamente prohibido utilizar el teléfono móvil, acceder a los materiales de estudio, consultar o tomar notas, discutir las preguntas del examen o abandonar el edificio o el laboratorio de pruebas por cualquier motivo durante una pausa y está sujeto a la anulación de los exámenes incompletos o no realizados y a la pérdida de las tasas.

Información de referencia utilizada en las pruebas L1, L2, L3 y L4

If you are taking an Advanced Level regular or recertification L1 or L2 Test, download the relevant Test Information and Composite Vehicle Reference documents here and become familiar with the content in advance of your test date. The L1 and L2 Composite Vehicle Reference documents will be accessible as a searchable electronic pop-up during the test.

If you are taking the Advanced Level regular or recertification L3 Test, download the Light Duty Hybrid/Electric Vehicle Test Information document which includes the L3 Certification Test Reference here and become familiar with the content in advance of your test date. The Certification Test Reference will be accessible as a searchable electronic pop-up during the test.

If you are taking the Advanced Level L4 Test, download the ADAS Specialist Test Information and Composite Vehicle Reference documents here and become familiar with the content in advance of your test date. The Composite Vehicle Reference document will be accessible as a searchable electronic pop-up during the test.

Malas condiciones meteorológicas

In the event of severe weather or disaster, Prometric may need to cancel your appointment and will notify you via email. If severe weather is anticipated and you have concerns, call Prometric at 877-346-9327, or the local test center using the phone number provided on your Registration Ticket. If the test center is open, it is your responsibility to attend your scheduled appointment. If the test center is closed, you can reschedule your appointment to another day at no additional cost.

Technical Issues and Test Interruptions

Technical difficulties or other unexpected interruptions may occasionally occur at the test center. Efforts will be made to correct those issues as soon as possible. In most cases, you will be able to resume your test where you left off without any reduction in testing time. If you encounter a problem that prevents you from completing the test through no fault of your own, and it cannot be resolved within 30 minutes, you can reschedule your appointment to another day at no additional cost. If a test is rescheduled, you must take the entire test over again from the beginning. There are no refunds or any other compensation for any expenses or losses associated with any case where tests cannot be administered as scheduled. A rescheduled appointment is the only remedy available.

Accessibility Accommodations

ASE is committed to providing reasonable accommodations for test takers with documented disabilities. If you require accommodations, you must submit a request, along with supporting documentation, to be approved by ASE before you register and schedule an appointment. Information regarding the accommodations request process is available at www.ase.com or by contacting ASE directly.

Resultados de las pruebas e informe de resultados

Your detailed score report is emailed to you after you finish your appointment. Test results can be viewed and printed in myASE within 24 hours of taking the test in most cases.

If your employer or school paid for your test, they will be able to view the pass/fail/no-show test result, but not the specific test score. If you paid for the test yourself, only you can see the pass/fail/no-show test result, in addition to the specific test score. You can reprint a score report in your myASE account at any time.

ASE reserves the right to confirm whether you do or do not hold ASE certifications and in which specific areas. This verification will include only the tests you have passed, consistent with the same information provided on your ASE credentials. If you do not want ASE to share this information with anyone else, you can opt out by unchecking the box labeled “Release my ASE status to others” in your myASE account profile. If you choose to opt out, ASE will not disclose your certification status to your employer, OEM, or other organizations or individuals.

Notice to Organizations Using the ASE Tests

The National Institute for Automotive Service Excellence (ASE) has developed these certification tests expressly for use in the context of voluntary certification of vehicle service professionals, and all future revisions and refinements will be made in that context. ASE expressly disclaims any responsibility for the actions of organizations or entities which decide to use ASE tests in any context other than ASE's voluntary certification of vehicle service professionals.

Notice to Individuals Taking the ASE Tests

The National Institute for Automotive Service Excellence (ASE) reserves the right to cancel any test score, bar participation in ASE programs, or revoke certification if ASE has any reason to question the validity of a test score, suspect misconduct, suspect an individual of creating or presenting fraudulent ASE certificates, score reports or other credentials, or suspect the reporting of fraudulent registration information. ASE may also restrict future participation in ASE programs for conduct deemed inappropriate, unacceptable, threatening, or violent during interactions with ASE staff or testing partners.

Policies and Procedures May Change

These policies and procedures are subject to change without prior notice. By registering for ASE tests and scheduling testing appointments via your personal myASE account or through your employer or educational institution, you acknowledge and agree to these terms and conditions. By registering or scheduling an appointment on behalf of another individual, you affirm that each registrant agrees to these terms.

¿Preguntas?

Si tiene alguna pregunta, visite ase.com o consulte las Preguntas más frecuentes. También puede llamarnos al 800-390-6789 o enviarnos un correo electrónico a contactus@ase.com.